Do you remember the last time you worked on a project that was planned and executed perfectly? When your expectations around budgets, deadlines and deliverable quality were all met. When your clients were satisfied and there were no problems at all.

According to research, the average cost to replace a mid-level employee can be more than 20% of their salary and up to 213% for executive positions! When you take into account that 33% of new hires leave their jobs in the first 90 days, it really starts to add up.

We all know that scope creep is a reality that every agency has to expect and plan for, but it’s one of the toughest problems they experience. The term ‘scope creep’ is known to strike fear in the hearts of project managers, business owners, and even clients.

Hiring and retaining smart, creative talent is perhaps one of the greatest challenges businesses face today. In a world where talented employees are your most valuable asset, it’s no surprise that top talent seeks out great employers.

In today’s world, companies are becoming more and more data-driven and expect the same from their agency partners. They’re no longer impressed by just your marketing or design savviness, they want to see real results. Yet, many agencies are still stuck in the rut of providing meaningless vanity metrics or measuring deliverables instead of results.

In recent weeks, the job climate has changed and if one thing is certain it's that there’s little to suggest that things will go “back to normal” any time soon. Though many business owners were forced to make staffing changes, there are equal amounts of small and medium-sized businesses that haven’t slowed down. The need for qualified and exceptional talent is still important for a large percentage of business owners.

Agency life is hard. Due dates are always around the corner, clients want to see results and competitors are underbidding to taking away those hard earned clients. Amongst all that you’re also trying to bring in new business, keep your team happy, and manage finances. Chaos!

I think it’s safe to say that remote work isn’t going away any time soon. If this is your first time working from home, or it’s the first time your entire team has worked remotely then you’re probably finding it difficult to stay in touch with your team in this new remote landscape.

If you’ve spent any time working to consistently scale and grow your agency, then you know how hard it can be.